Dia off Encino, California () We signed up for eHarmony and you may, within this couple of hours, made a decision to cancel just like the I would receive websites I preferred. We experience your website and you may is actually coached to call an 800- number. I became told one to since I in earlier times had a free account (that we inside the good faith thought is actually finalized) they might intimate the fresh new membership basically wished nevertheless they would maybe not refund my personal bank card to your $251 on the one-seasons subscription. Y out-of Vancouver, Canada () We signed up with eHarmony set for a single-year-registration of $250 (step three monthly payments regarding $).

I closed my membership online and emailed a consumer services rep. My personal Summer bank card statement implies that eHarmony has actually recharged me $ to possess one minute fees. We emailed the firm to try to eliminate this dilemma however, new impulse I had back try they’re not capable cancel my personal subscription and 3rd commission might possibly be billed towards the . Its refund policy is extremely obscure and you may mistaken. Their customer services representative. Courtney off Venice, Ca () I think eharmony has actually incorrect advertising. In the 1st section of their email address they promote a different bring of ninety days on the price of step 1.

Very. Wayne away from Coconut Creek, Fl () I find this company are very deceitful. It market high matches, nevertheless the of these which they delivered me personally have been far from. I licensed to utilize their 100 % free seven-time trial. It did not work for myself, therefore i made an effort to cancelled on line but We gotten an email saying I got to call through the regular business hours. The individual I talked in order to talked me from canceling from the providing me personally another eight 100 % free days. I tried they once more and still planned to terminate however, which day the person We spoke in order to was rude and you will told you I had moved at night 1 week trial. She said I can not score a refund and you can told me personally to just keep using the time that we had already paid back having.

One month afterwards, I came across the support to-be terrible and not fulfilling my personal needs, so i made a decision to cancel the services

I informed her that i wasn’t looking for along with their features but she said as well bad, you are not getting a reimbursement. Miranda out of Clarksville TN () We subscribed to a year at the eharmony becuase of your own high «deal». I was subscribed to weekly and decided to cancel my characteristics (I got a narrow distance criteria ganar dinero con novias de pedidos por correo as well as in six days I had over 50 fits, if you ask me it actually was too in love so there is not a way to really browse compliment of all of that without difficulty). It absolutely was that we is 8 era past the date maximum and they’ll maybe not refund all money. I advised them that they may costs me personally for the entire day, just not the year and didn’t invest in it.

But then, since you see, nearby the base of your page, in the next to last part, it change to three weeks on cost of 1 For each and every Day

I’ve attempted many time to locate ahold of someone and you may it remain telling me to establish a letter, that we did and got a fundamental setting page right back how they could not assist me and they were probably get their money, (whom expects issues in just page in the present day? I’ve canceled my cards and you may want to declaration one afterwards charge since fraudulant. In the meantime I’m able to always inquire Louise Guerin (Buyers Relationships Movie director) to possess an answer. Yveth of Lanham MD () Most upset, I siged upwards to have thirty day period demo, payed the brand new subsription, their come 30 days because, We have emailed eharmony, canceled the new subscription, they have not responded to myself, or returned my personal mony. They don’t checklist an unknown number so you’re able to customer support otherwise render an email address to keep an open comunication.